Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nigel R
We bought this car online more or less as it was 300 miles away. When we arrived to look at the car, both Steve and Claire and Scott made us very welcome, offered coffee and was left alone to view the car which were not any pressure in doing so. Scott was at hand to answer any questions we had with the car and is very knowledgeable. The test drive reviled that the windscreen linking arm was faulty. Steve immediately tried and sourced one on that Saturday morning but it was a BMW part. We agreed that I was to get it from my local dealer which he would re-reimburse me which he did straight away. Steve's a bit of a character and is always 100mph lol. Claire sorted my free 6 months Gold Warranty which we added another 6 moths at a great cost with 0% finance. The car lot is not very big and is tucked away behind a petrol station but don't let that fool you. The cars are of great quality without the silly prices. Totally easy laid back experience and will buy another from them in the future
Shane L
Great team to talk to, down to earth. Excellent after sales.
Matt D
An outstanding service from start to finish. I thought I myself knew my way around a motor but these guys take it to the next level. Any questions were answered without delay along with an in depth knowledge of the vehicle I was inquiring about. Any hesitation by me about being slightly nervous around making such a financial commitment was quickly quashed by them as he set out a payment plan which comfortably met my own situation. To top it off I wanted to drive it away the same day in excitement however as professional as these guys are, that was not permitted until a final health check and full valet was undertaken. And the Icing on the cake was that the vehicle was delivered to my house the very next day. I'll veryainly be returning once my inevitable itch to change vehicles kicks in around a years time. Recommended highly and it is extremely rare I say such statements. Thanks Woodland !! As in Arnold the Terminator would say "I'll be back"
Nicola D
What a lovely company to deal with. WCC Ltd was very helpful and could not have been nicer. Not pushy, not over powering. I felt totally at ease with him. A lovely friendly family run business. Thank you Steve and Clare
Jack I
Great, very helpful and friendly people to deal with. Made everything nice and easy.
Rob H
Very friendly team with fast response by email aswell. Very good knowledge of car history and thoroughly enjoyable experience with a fair part ex price.

David K
Polite and friendly sales staff. Made to feel totally comfortable with 'no pressure' sales technigue. Allowed to test drive the vehicle alone for what seemed to be a no limit period. Had an issue with no spare key for the vehicle. However the sales director agreed to reimburse me the cost of a new remote key, which was paid immediately into my account as soon as they received the receipt. Highly recommend Woodland Carraige Co.
I'd had a run of shoddy 2nd-hand car dealers - slimy salesmen, cars not as described, dodgy APRS on finance, credit checks before even test driving. So I searched a little further afield and absolutely lucked out with the team at Woodland Carriage Co. LTD. My test drive couldn't have been more relaxed, I got a full and frank run-down for the cars history & a good finance deal without any fuss. The following week I came to pick up the car & was even picked up at the train station by one of the team! I've only had the car a week but I have excellent peace of mind knowing that even if the worst happens the people at Woodlands are genuinely helpful and fair, such a breath of fresh air compared to the norm! I've already recommended them to a workmate!
Cheaten P
Great friendly service from the Woodland Carriage Co. The car I bought needed a little work on it, all was carried out as promised. Had the car delivered as I part-exchanged my old car, all was organised well. Very happy with the service provided.
Benjamin I
I have thoroughly enjoyed buying my knew car through woodland carriage company. They supplied with a fantastic truck for a very good price. They are a kind welcoming company who have supported me after buying the truck which means that would 100% recommend them to anyone who is looking at purchasing a vehicle from them.
James T
Steve and Clare were very professional. Steve is very knowledgable when it comes to high end cars and definitely made it easier for me to part with my car and money. The transaction was hassle free and I would like to say thanks for Steve and Clare for selling me a great car. All the best.
Jemma H
Fantastic.Steve & Clare are so kind & helpful.They make car buying an absolute pleasure.I highly recommend Woodland Carriage co. to anyone. Excellent 10 out of 10

Scott C
Lovely car and everything as expected. Steve & Claire were outstanding in what they do! We all have that stereotype car salesman in our heads and prepare for the worst, not with this team. Great knowledge of vehicle, loads of paperwork, loads of chat and then loads of free time to look around car alone. Test drive alone too - although may have been different the the supercharged Jag!! Cheers guys for making car purchasing hassle free - the car was just what I wanted. Who was that West Indian cricketer!!?
Stephen T
When we arrived the car was cleaned, and ready for collection. We were offered a test drive for as long as we wanted to, there was no pressure from Steve the owner, who was very helpful. We had a car in part exchange, with an agreed price, which was adhered to on arrival ( unlike some dealer's, who will then go into a variety of reasons as to why it was not worth the money offered). Whilst the service history existed in the form as paperwork for the services, the actual service book was missing. Steve volunteered to chase this up with Vauxhall, and a week after purchase, a fully stamped service book arrived. I would definitely recommend this dealer.
Grant F
Wonderful experience. Nothing too much trouble. No haggling and they kept to their word. Definitely overdelivered in terms of my experience. Would I use them again? Definitely. In fact I would call them to find a car for me, they were that good to deal with.
Jackie M
Steve and Clare were helpful, happy and a pleasure to deal with. We bought one car and were very pleased, so much so we bought another from them a week later!! All in all a smooth easy transaction, good PX prices and nice new cars for us !

Ismael H
I bought and part exchanged with Woodlands. The transaction was easy and down to earth, I felt comfortable that I was dealing with a genuine trader. They have a good selection of premium marques. Very happy with my car.
Michael H
A most helpful garage I couldn't fault them if I tried. I part exchanged my vehicle and the service was exemplary I was kept informed throughout the process and everything was ready when expected.
Great service, very friendly and helpful! Would use again!
Tony B
The car virtually sold itself, but I chose to go to Woodland Carriage Company based on the reviews and I wasn't disappointed. The sales team were very friendly and helpful and made the buying experience a pleasure. I would definitely recommend Woodland Carriage Company to a prospective buyer.
I brought a 2004 audi tt for a very good price. Although he talked a lot, he gave a very good appraisal of the car, and six months later, it still describes the car perfectly. I thought the price was fair and was negotiable. The part exchange was very easy and quick to negotiate a fair price. Woodland would be the first place I would go to when I buy my next car.
Nick G
popped in on the off chance. got given they key and left to my own devices which is great. Very straight forward to deal with and no "teeth sucking" !, prolonged negotiation etc. would recommend.

Mark H
Very friendly and helpful up front and truthful. I would recommend this garage to any one. It was the first time in my life it's was actually fun buying a car. I will be using again next time I buy a car. Had my Mercedes 4 weeks now and it's as good as they told me , if not better.
Simon M
I found the car but it was the other end of the country. Staff were very helpful and gave me all the information I needed. Garage had no issues accomodating my pre purchase independent inspection. Very good communication and arranged delivery for me quickly after payment. After sales service is also very impressive as the previous owner was tracked down and the parcel shelf sent up to me after I had already received the car. Frankly can't fault, car is exactly as described, very happy.
My first experience with this company made the whole task of buying another car a joy. Nothing was to much trouble & they couldn't be more helpful , a truly professional service.

Darren L
Very honest and easy to get on with team. Made the whole process very quick and easy even helping tax the car for me. On viewing the car there were a couple of items that I felt needed replacing which were done with no issues in time for the day I had requested to collect the car. Would buy from them again.
Robert G
A real pleasure dealing with Woodland Carriage co. On my PX I received a good trade-in price and the vehicle I purchased came with a full service, new MOT and valeted to showroom condition. If and when I trade my car in again this will be the company I will contact first.
Antony P
Had a great experience with Woodland Carriages. Service both pre and post purchasing a really great car is 5 stars. The people are genuine, great sense of humour and do everything they can to help. Sales team are not pushy in any way and give really good useful information. Highly recommend this car company and I would not hesitate to recommend to friends/family and would happily visit again in the future.
Michael G
From the time i rung about the car to the i picked it up brilliant service steve and claire are brilliant done all the paper work for you couldn't ask for a better service would definitely buy from them again all the best for the future mike from south wales
Tyrone S
My experience with Woodland Carriage Company Ltd was a pleasant one. From the moment of my enquiry regarding a BMW X5 4.4I, I was greeted with honesty and and second to none willingness to help. Steve was extremely helpful in giving me all the information I asked and truthful as to current condition of the vehicle, which looked great too. Steve and his wife did everything to prepare the vehicle for me with such short notice, including a fresh M.O.T, organised a valet, 6 months warranty and I even had over a half a tank of petrol to setc me on my way. I am very happy with the service is received and will certainly be purchasing my second vehicle from them. If you want a grest car and exceptional service look no further than Woodland Carriage Company Ltd. They will even source the car and colour you're looking for. All their car's come with a full inspection, service, Valet, warranty and more. I am happy as finally I have a great car for my needs and looking forward them.
Gary P
Honest, honourable and helpful .... a good buying experience. I did my homework before purchasing the vehicle through auto trader, and friend within the motor trade ... Woodlands confirmed all I had researched ... no surprises, no hard sell, just helpful truthful help. I looked at 3 other cars from 3 separate dealers, after viewing them all I returned to the first I viewed at Woodland as it was competitively priced and packed full of goodies and extras. Thank you Woodland ... a pleasurable experience.
Melvin G
Very helpful and friendly service. Knew my name already the second time I called! When I arrived everything was perfectly in order and even the part exchange was a very smooth process. Even followed up a couple of days after purchase to find out if I was happy with the car! Would highly recommend to anyone in a heartbeat- the best car buying experience I've ever had!!!
Kunjan P
Amazing service. Very friendly staff and owner. Was left alone to test drive for about half an hour. No pressure sales. Good value on part exchange. I eventually bought the BMW X1 Sports version from them. Full HPI report provided. Car sold with MOT completed just before sale. Also sold with 6 months warranty. The staff is friendly, patient and knowledgeable. High Recommended. They usually have high spec cars and offer a very good price.

Kelly B
An absolute pleasure from our first telephone enquiry to driving my husband's beautiful new car off the forecourt. We cannot recommend them highly enough. Everyone we met - Steve, Scott, Harvey and Neil were great to chat with, very knowledgeable and made our whole experience a pleasure. Completely upfront, open and genuine. In fact, they are so good we're going back to buy a car for me!!
Mark G
I bought my car from Woodland 2 weeks ago and was nervous buyer after not owning or driving a car for well over 3 years. Steve gave all the information I required and more, putting any doubts I had to rest without pressuring me to buy. Communication with him and his wife Clare was open, honest and friendly and buying the car was smooth and hassle free. My Ford Focus is as described in the advert and as Steve described when I spoke to him by phone. I am more than happy with my purchase. The only downside to this experience was not meeting his lovely wife Clare.
Darren C
Very good lads that work here. Bought a 6 series this week, in and out with in 30 mins! Excellent service with them, Cars are as described and are Very well prepared. No fuss what so ever 5* would recommended.
Rohit J
I was looking for a specific model of Toyota Auris and found woodland Carriage company very competitive. The process was very smooth. Steve responded to sales query very quickly and the spent a good amount of time on phone explaining all the details of the car. He also made sure I understand that the price is fixed as the car was priced competitively looking at the price of similar cars nationally. The entire process took less than one hour. As soon as I reached the company place an assistant took me for a test drive. Once I was happy with the car, it was cleaned and polished while my partner got the paperwork done. Will really recommend the company. Thank you. Rohit
Paul B
A wonderful and refreshing experience dealing with the great folk at Woodland Carriage Company. They made the whole process very straightforward. Highly recommended.
Nicholas W
One of the most hassle-free car purchases I've ever made. Steve and Clare are friendly and honest which makes the whole business pleasant and straightforward.

Darren K
Steve made me feel comfortable with buying the car with no sales pressure and Clare was very helpful with the aftercare when I had a question regarding the warranty documents. Really impressed and have already recommended to a friend and they are going to source a car for him!
Jennifer W
A really great company to deal with. A positive and helpful experience from the beginning to the end. Would recommend anyone to buy a car from Woodland Carriage company and would buy another when needed. Thankyou
Peter E
The people were very helpful and approachable. Didn't feel under pressure at all, was allowed to look around the car on my own, take for a test drive and agree everything that I wanted with no issues whatsoever. No hard sell of finance deals and nothing seemed too much effort for them. I received a fair price in part ex for my car and the price was agreed straight away, with no deductions for every little scratch. Very happy with the service I received and would definitely use them again!
George H
A very pleasant experience. The customer service is streets ahead of any main dealer I have dealt with recently.
Martin J
Very friendly and cheerful staff all paperwork handled well Car had been checked over and fully valeted.
Simon C
Very professional and easy transaction that included a part exchange. Lovely honest people! The nice thing was that I went away feeling that I could call up with any issues that may pop up in the future. That's always nice to have up your sleeve.
Fiona F
Friendly, fair to deal with, no pressure. Overall a pleasant experience.
Wes C
Really pleased with the purchase. A really good experience dealing with Steve. I will be speaking to Steve again when the car is up for change.
Kim M
Excellent service and advice. First rate service.
Bruce M
After speaking with Steve about a car .. which was very low mileage.. I purchased the car without seeing it... on collection the car was even better than described!!! I would highly recommend woodland carriage and will definitely be seeking future vehicles from them!
Andrea L
Very friendly dealer.. Car is good and the service provided from the dealer was AA+ If you want a good car and a good dealer then this is the place to go. Andrea
Daren D
Finding a dealers that gives 100% customer service and genuine advice are hard to find, but the guys at Woodland have been fantastic. It's been a pleasure to have dealt with Woodland Carriage Company - no hesitation in using again or recommending to anyone look for a great quality car.
Colin L
All I can say is that the guys were great. They were very straight forward to deal with , the price was right.There were a few little problems which were very well eat with.One was a couple of very small dints in the body work. Upon arrival the guys were very apologetic and agreed to knock a bit off the price , which more than covered the repair costs . They were spot on. If you want fancy coffees , mini skirts and a fancy state of the art show room, this is not the place to come.If you want a straightforward deal , then great. Colin
Pete H
Woodland were brilliant & nothing was too much trouble. Excellent to deal with & I would definitely recommend them .
David O
Brilliant down to earth people thought I got a good deal.

Jamie E
Excellent, friendly, professional customer service. Vehicle presented in immaculate condition. Documentation available to view. Absolute genuine pleasure to have dealt with Woodland Carriage Company - no hesitation in using again or recommending to anyone. A great example of how it should be done.
Amy P
I have received brilliant service from Woodlnd carriage company, particularly Charlie. The company as a whole are efficient, courteous, informative and very helpful. I am more than pleased whith the vehicle I have purchased. It is in impeccable condition and it has beyond met my expectations.